I have never watched a movie or tv show on my phone or computer. I have only downloaded a few things in a couple of months like my verizon bill.
I'm not understanding why my last bill was over 11 GB. Average monthly GB was 6.02. (my plan was for 8GB of course I got notices I was over and had to increase for more $$$) Also I have usage every 12 hours which changes by one minute on the following day. I have tried to contact verizon by phone 8 times today, never got through, love technology but can never get a live person anymore! What am I missing here? Thank you for reading this.