Same phones, same spot. My husband will get LTE service and I get 3G. My phone is up to date and he's not as great about keeping his up. Why??
You could try resetting your network settings if you haven't already. Reset Network Settings Apple iPhone 5C | Verizon Wireless
both are the iPhone 5c?? and you state yours has the latest updates and his does not, correct.. ??
make sure both are fully charged battery wise.. shut both off for a few seconds and turn them back on.. see if you are still pulling at the 3G and his at the LTE... if so the last update may be the reason why.. I know my phone can go from 3G all the way down to a standard basically nothing and bounce back and forth while in the same location and I am about 1 block from the tower.. it is hard to say ..but hoping the shutting down resets it
Yes they are both iPhone 5c. Mine does have the newest update and his does not, but it was happening before that. I tried restarting and that doesn't seem to fix it either. So irritating!
has there been any damage to yours? I will try and look for a trouble shooter for you.. and agree not fair for his to be receiving a higher signal then yours .. hopefully we can figure it out... should be back soon
that is actually what I was looking for winterbaby18... thank you..
I've tried that too.
rtiffin
winterbaby18 below has posted a link with a possible fix.. let us know if you need further assistance.. hope that works for you
Absolutely no damage.
I truly don't understand. I'm somewhat proficient at all of this and have tried just about everything.
Check settings, network -- is it set to LTE/CDMA or Global and is it the same on both phones? LTE/CDMA is the one it should be set to for use in your home area.
LTE/CDMA
We'd be happy to help as well GoBuckeyes. Having 4G LTE is a must on the iPHone 5C. Try this http://vz.to/1BVn4Cp. What's your zip code? When is the last time you were able to use 4G LTE?AdaS_VZWFollow us on Twitter at @VZWSupport