Self-signed certificates for Microsoft Exchange Activesync

JCW99

Since the install of Android 5.0.1 or 5.0.2 on our LG3, LG2, and HTC One phones, we can no longer connect to our Exchange server to retrieve e-mail.

Since this is a non-public network and only required for our users, a self-signed certificate has worked fine to complete the SSL connection.

Is anyone else using self-signed certs and have you noticed this also? Can a roll-back be performed on these phones?

The HTC One device for example gets to the point where I am able to choose 'TRUST', but it just keeps prompting me for the same thing over and over.

Verizon_Support

I understand how important it is to be able access e-mails and want to see your concerns alleviated. May I ask if the e-mail was set up via manual set up on the devices? When setting up are you enabling the secure connection ( SSL ) ?  ( when enabled there is a check mark ) The software versions are unable to be moved back to previous versions of software.

YosefT_VZW
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