Messaging shows one message remaining but there are none inside. I came to the site and emptied the trash and came back and its all there once again. Humm Any ideas? T. Y. Graason
Glad to help graason.
I want to make sure that you are receiving the correct notifications. Click on the link for setps on how to step up your default text application.
http://www.verizonwireless.com/support/knowledge-base-97921/
YareliM_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
graason,
That certainly would concern me! It's crucial that your messaging app tells you when you have new messages correctly. What type of phone do you have? What messaging app are you using on the phone? When did this start?
AndrewT_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
This is the Verizon pre-paid LG | Optimus exceed2 its the green messaging smiley face app that is pre installed I think. always has a 1 at the top of it when completely empty.This is probably not good. any ideas? Its the one shown on the box between camera and Apps. Other than that I really like the phone.Thanks for your time. I might uninstall the app and try to re-install it if you think that might help, and if what Im doing won't hurt anything.
Ideas? Grayson
I appreciate you bringing this to our attention! We want to make sure your apps work as they should. That's the default messaging app. It can't be uninstalled but you can reset it. That would be a great step to try to get this working.
Okay that sound like an idea. Im new to all of this, so how would I reset the preinstalled messenger app? Thank you for your time, it's most appreciated. Grayson
It worked! Thank you very much. Now back to zero messages as it should show and working as new again. Much appreciated for your time on this matter. Grayson
