Note Edge and Lollipop...

Is there a reason why every Samsung device within the last 2+ years has the lollipop update except my Note Edge? Every other carrier has released an update for their Edge devices except Verizon and Samsung started rolling it out, what? 5 months ago now?

Accepted answers

Verizon_Support

Hi Thepillartist,

VZW and Samsung definitely want you to have the best device experience! We have no info on the Lollipop update for the Note Edge. Please keep checking the software update page for this device for new updates http://spr.ly/6582hW8i .

Thanks,

PamelaF_VZW

Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

All comments

Verizon_Support

Hi Thepillartist,

Thanks,

PamelaF_VZW

jlkmlk420

All they ever do is give you the same stupid reply.. we have no info regarding this update. Im so glad i paid $1000 for this soecial device only to be disappointed in their management of updates to keep the siftware current. Typical Verizon. When the Note 5 comes out ny family will no longer be a Verizon customer due to yrs of this problem over multiple devices. All Verizon wants is your money, they dont actually care about their customers wants, you can tell everytime you walk into a retail store if theirs.

tommyjames92

yeah the regular note 4 on verizon has lollipop even the s4 does! where is my update?!

thepillarist

Yes, it is discouraging to pay so much more for your device and get neglected as reward. AT&T has had their update out for quite sometime and, though I do recognize that due to using CDMA there are addition hurdles for Verizon in an update release, they've shown plenty of interest in overcoming and releasing updates for phones that are obsolete and that is what is disheartening. With the new EDGE plans available, it seems better to buy the phone outright online with a credit card and pay it off that way then go to prepaid, WiFi is accessible nearly everywhere nowadays anyway.

Klue

I don't feel that my S4 is an obsolete phone. It is still in use by millions of people. it's not out of date and it's a real screamer using Lollipop.

thepillarist

it's cheaper on the Edge plan ($9.99/mo) in total than some of the prepaid phones I sell...... it's obsolete.