coverage is almost non-existent

My 90 y/o mother-in-law has some serious heart issue and arthritis. She has to live in the desert to help with the issues. Problem is, in the desert we think she dies before we can get verizon coverage. We are told before switching over to verizon that the area got plenty of coverage. The are is 20 miles north of Barstow, called Newberry Springs, 92365.

Anyone lives in the area and experience the same? We talked to three neighbors whose carrier are Sprint, who had poor coverage just like we, except Sprint gave them each a signal booster to overcome the bad signal. Verizon won't do that. It wants $270 dollars for one. I think we had made a serious mistake switching to verizon.

Accepted answers

MiiHere

This is a public forum, I suggest you remove your phone numbers from the thread.

Using the zip code you provided you should have service based on the map. Do you get service when you go outside the house?

All comments

MiiHere

Are any other Verizon phones having issues while in the same house?

ttran

My wife's phone suffers the same fate. Her number is [removed]

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Message was edited by Verizon Moderator

MiiHere

This is a public forum, I suggest you remove your phone numbers from the thread.

Using the zip code you provided you should have service based on the map. Do you get service when you go outside the house?

ttran

Barely, mostly spotty. How do i remove the phone numbers in the previous message?

ttran

that was what we were told when we spoke with the verizon people. Once we spent a few grands for five brand new phones and joined the verizon community, we realized it was a serious mistake. A couple of grands mistake that we are stuck for awhile.

rcschnoor

ttran wrote:

My 90 y/o mother-in-law has some serious heart issue and arthritis. She has to live in the desert to help with the issues. Problem is, in the desert we think she dies before we can get verizon coverage. We are told before switching over to verizon that the area got plenty of coverage. The are is 20 miles north of Barstow, called Newberry Springs, 92365.

Sounds as if you should be looking into a landline for this situation if you are worried about emergency situations in a home. I don't understand why people only look into cellular. Cellular coverage can fluctuate, even in good areas. In an emergency, a fluctuation which gives you no service is not a good thing. Landline service does not have this problem. Of course, it is a matter of how important to you.