Verizon takes advantage of its customers and when things go wrong, they leave them out to dry. The customer service is pretty lousy, not the actual people, but their policies. I have a plan with them now, but will be moving on ASAP
Exactly what's the problem? 99% of the time it'll be exactly the same if you had the same scenario at another carrier. If it's about principles then best not have a cell phone.
