Returned a phone back in Oct of 2014. Been waiting for a credit of $325. Called in over a dozen times. Numerous tickets filed and promises that they will fix my account. My phone gets suspended every month because a past due amount that I'm not responsible for. After almost 6 years of service I'm ready just to terminate my lines because I really feel I have no other options anymore. What a headache this has been. I'm not sure what else I can do?!
