I am under a new contract,and I am hard of hearing. Can I change my device for one I can better use?

Question

I am hard of hearing and the new device I contracted for does not work for me. Can I change it for a more serviceable one that does. And is there a penalty for this? Will someone answer me now , please?

dilbertaz · Accepted Answer

As long as it has been less that the 14 day return/exchange window yes you can.