Is there a problem with connectivity in the Memphis metro area? We have about 25 phones and at least half of them are having problems connecting to the internet or receiving MMS messages.
Looks like there might be; have you tried contacting Technical Support?
Network Down?
Customer Service
Dial *611 from a cell phone
(800) 922-0204
Monday - Sunday 6 am - 11 pm
at the phone tree, press 3 for Technical Support
Hello leespc! Help has arrived! What's the zip code in your area please? I can review this further to ensure there are no problems. Additonally, Are you having any troubles with making/receiving calls as well? Thanks so much and I look forward to helping you further! -KristieQ_VZW Follow us on Twitter @VZW Support