premium visual voice mail

Today, I got a VM telling me that I'm on a 30 day trial for Premium Visual Voice Mail. I didn't sign up for it, DO NOT WANT IT. Personally I prefer plain old regular vm that you dial #1 to access.

I tried looking at my account and I can not see anything that shows this trial (because I want to opt out of it). I wanted to send an email (no email address), I tried to do an online chat, that wound up being a continuous circle of online questions, so I'm asking it here (at least I know that Verizon does check this).

TIA

Dave

Accepted answers

Snn5

Remove the feature from your account in My Verizon Features/Apps. You can also open the visual vm app on the phone, go to settings, and end the trial. After the trial ends, you are not charged unless you explicitly sign up for it.

All comments

Snn5

dm591

THANK YOU!!!!! Question answered and solved. Thanks very much, I'd bet it would have taken longer to call customer support. I ended the trial and went back to basic VVM.

Thanks again.

Snn5

Yay for the simple things ehh?

buzzeswoman2008

i just noticed this too that i am on a 30 day trial for it but does it come free with the "more everything" plan?

MiiHere

It's $2.99 a month even with the more everything plan.

buzzeswoman2008

will it give me a warning when my trial is up and let me opt out? this is the first i have heard of this or had this message since i just got my phone replaced yesterday after having my original s5 since last december