My device has been lost or stolen. I have no phone to call Verizon to have them deactivate my account and switch to an old device where is a link to deactivate my lost phone and activate an old Verizon phone?
Pay phone? Neighbor's phone? Friend's phone? Family member's phone?
You can also stop in to a Verizon corporate store and they can activate your replacement phone.
Activate Switch Device FAQs | Verizon Wireless
However:
I'm trying to activate a different device because my old device was lost or broken and I can't receive the text message code. What can I do?
If there's another phone on your account, you can choose to have the text message code sent to one of those phones. If there aren't other phones on your account, you'll need to call Customer Service at (800) 922-0204.
The link was somewhat helpful but I don't have another phone attached to the account for them to text the code to. Also, no phone to call customer service
If you have the other phone and it has a Verizon SIM and has been activated on the line before you can use Live Chat to activate the other phone. I have used this service myself.
We have a winner...I'll have to go to the store. The phone I'm activating till I get my replacement is an old flip phone. no sim card.
