I am currently on a replacement Droid Turbo due to overheating and constant hard resets. Has anyone else had this problem? I have worked with Tech Support, but have gotten nowhere with them.
mfran99031, I want to make sure that you love everything about your Droid Turbo! It seems odd that the replacement device is having the same issues. I would recommend on taking all power accessories with the device to the retail location. This way they are able to inspect the device and accessories. You can always locate the nearest store location by following this link: http://www.verizonwireless.com/stores/ Please keep us posted if you have any further questions or concerns.
KevinR_VZW
Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
mfran99031 I'm saddened to hear you are experiencing overheating with your device. Let's work together on this issue to find you a solution once for all.
When did you notice the overheating start on your latest replacement? Are all your applications up to date? Have you tried completing a factory reset? I look forward to hearing back from you.
GersonG_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
