my phone wont turn on?

albert637 which phone are you using please.. and do you know if someone calls your phone are they transferred to voice mail right away,, do they hear a few rings.. can you give me a little more information and I will try and troubleshoot this with you before I sign off the forum

yes ritiffin i have a droid razr m and when someone tries to call me it goes straight to voice mail right away

if you happen not to be still on forum but come back here later,, please try the following steps... call your cell from another line and note what happens.. example does the call ring (not referring to the device itself but what you are hearing on your side of the call in) , how many times does it ring prior to going to voice mail (if in fact it does) or disconnecting , do you get an service message (if so write down the error code) ...

Now after that make sure the BATTERY is fully charged.. (might just be a defeated battery) has there been any recent damage to the phone.. is your service still active... ,, IF you are able to call and here the ringing process prior to hearing your voice mail, and you are not getting an out of service or service connection error message from an automated recording.. and you know there is a charge on the battery... (if not sure you may want to try all about with the phone plugged in... wait about 15mins before trying the above so the device has a slight surge of power in it...

once we know the exact model and make of the device we will be able to go further if necessary into the troubleshooting area..

thank you .. have you tried plugging the device into the charger,, waiting a few minutes and trying to turn it on with it on the charger?..

ya my droid is fully charged but it wont turn on and when i call my phone it just goes to voice mail thats it, it doesnt rings it just goes to voice mail. i havent damage my phone and yes i still have service because i have a 2-year contract and i think i have a year and a half. right now my phone is plugged in and nothing. so what do i do

yes i have try to turn it on but nothing

does the device has a removable battery? I see there are some that were designed to where the battery was not removable..

ok thank you I will be right back in a few minutes..

no it cant be remove

thank you.. the charging device.. is it a charging plate or standard plug in.. and is it the one that was issued with the phone

its standard plug in and no

can you tell me the five digit model number of the device. it would be something like 2 letters followed by 3 numbers XT111. and are you charging with a wall charger... How old is the phone?

the NO ,, are you saying no that the charger is NOT the one that came with the phone?? If not the charger assigned to the phone may I ask what type the charger is so I may look it up to see if the trouble is from the charging device

it is the regualr charger its just its a usb thats how i got it and i dont ithink it could be the cable tho

one last thing you can try.. remove the device completely from the charger,, remove the SIM card.. make sure that is is nice and clean ,,wait about 10 minutes and replace it in the device... and than try to charge again from a wall socket.. the reset on the Sim side may trigger the device into charge mode... ..you have a nice day/evening... I will check this post tomorrow to see if you were able to get resolved..

hi rtiffin i went to the store and they couldnt figure out what was wrong with it so instead they sent me a replacement phone and my warrenty was gone a week ago but i was lucky because they had an open enrollment so i could extend my warrenty so i was lucky:smileyhappy:. so thank you again for everything

I am so glad to here that all worked out for you... I really wish we could of figured out what it was.. but I guess that is why we - (meaning myself and you ) do not work for Verizon especially in the tech dept .. but all is good.. you were able to get another phone... sorry for the delay in getting back to you ...I took a break from this wall .. best to you and your new phone..

Try pushing the power button and volume at same time or push the power button and home button at same time

Try pushing the power button and the top Sound button at same time or push the power button and home button at the same time

Try the power button and top volume button at the same time or the power button and home button at same time time

Try to push the power button and the volume button at the same. or the power button and home button at the same time

Try pushing the power button and sound volume button at the same time or the power button and home button at the same time