Please Help

SJLewis

My Android Razor Maxx just stopped working and would not turn on 3 days ago. I had 50+ pictures from my brothers wedding on the phone that broke. For some reason it didn't save to my Cloud like everything else did. Is their any way to retrieve my pictures off the broken phone?

Verizon_Support

SJLewis, I know it's important to understand your options for retrieving precious pictures. I'm truly sorry your phone stopped working before you had an opportunity to back the phone information up, successfully to the Cloud. Unfortunately if your phone will not power on, the pictures would not be retreivable unless they are on a physical memory card.  Do you happen to have a SD (memory)  card in your phone?
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