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Office365 connection issues on Droid Turbo

My office migrated to Office365 over the weekend and I was not able to connect to the servers. I've followed the instructions given to me by my administrators and this also lines up with generic instructions I've surfed up. I've even tried different variations of the domain/username as mentioned in a few forums, but I still cannot connect to servers. Any special settings I should be aware of for this phone? (Droid Turbo)

Comments

Verizon_Support

Trukdiver

I absolutely understand how important this is to you. I went directly to Microsoft to get assistance with their app on the Droid Turbo. In their forums I found the following information. I hope this helps to get everything set up! http://spr.ly/6584B66QG

BryanS_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Trukdiver

I was able to install Office Mobile with no trouble, but I am not able to set up and email account using "Corporate" and sync to the email and calendar servers. Is there a workaround for me on that?

Verizon_Support

Trukdiver,

I completely understand the importance of being able to access your email on your phone. I apologize but we do not have a work around for this. Have you tried uninstalling and reinstalling the app? If you continue to have issues you will need to reach out to your IT department or the app manufacturer.

JohnB_VZW

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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