Traveling in Puerto Rico?

visitingpr2015

Hi - I'm an unlimited monthly prepaid customer currently traveling in Puerto Rico. I'm able to send/receive text messages and receive phone calls, but I'm not able to make phone calls or use data. What suggestions do you have?

Verizon_Support

Visitingpr2015,



This is extremely strange but we'll be happy to help in any way we can. Which make/model phone do you have? Are you using our Verizon Wireless services or do you have our phone connected to a different service provider?



SarahO_VZW

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