All of a sudden my music sounds distorted when I play it over bluetooth and with a cord. I thought it might have been the speaker but my buddy hooked up his s4 with no problems. It does this on all external speaker but not headphones. I have the s5
Let's make sure there's no more distortion, jprice2ndlt. Is there any damage to your device? Is the sound muffled? Do you hear any feedback?AndreaS_VZWFollow us on Twitter @VZWSupport
No no damage that I am aware of phone stays in the case. No muffled sounds
just a lot of crackling sound if put the volume up. I have another set of
corded speakers and it sounds fine on these but other bluetooth speakers
sounds like cracking. Friends phone sounds fine over the same speakers and
bluetooth mine just started acting up all of a sudden
On Jan 22, 2015 9:42 AM, "Verizon Wireless Customer Support" <
jprice2ndlt, thank you so much for those details. I want to make sure we get everything taken care of for you. Do you use a bluetooth headset for phone calls at all? If so, do you notice the crackling sounds while you are on the phone call? If you play music without speakers does it crackle then? Please keep us posted. KevinR_VZWFollow us on Twitter @VZWSupport
No crackling with headset or making calls just on external speakers
On Jan 24, 2015 10:02 AM, "Verizon Wireless Customer Support" <
