Child Item

Site Totals

61209 Questions Answered 267 Categories

Note 4 Signal Since Lollipop Known Issue? Etc.

sschnurman

When I updated my Note 4 to 5.0.1 lollipop, I experience a serious uptick in dropped calls. Here are the steps I took:

1) Removed my sim for 20 seconds.

2) Replaced my sim.

3) Did 5 hard resets.

4) Disabled system software to increase usable RAM.

Since none of that worked, here are the further steps I took:

1) Verizon sent me a refurb.

2) I chatted and called Verizon for help.

Is this a known issue? Is anyone else here having the same problem. Is there a fix coming out from Samsung? If so, how soon?

I've been a Verizon customer since 2003, and am not used to call problems at all.

Comments

sschnurman

bump please

paradisevalleylofts

My Note 4 drops to 3G constantly after I updated to lollipop. I had it three days with a solid 4G signal, then updated, directly after the update it started dropping to 3G and occasionally 1x. Very frustrating. I also have had a few random dropped calls while I have a decent connection. Factory reset and power cycle after removing the battery has had no effect. This is a bug that's needs fixed, but I think I'm gonna just return mine while I still have time. I am not gonna put up with this for the next two years, it is hammering my battery as well because it is always trying to find a network. Battery life was amazing on my short 3 days with KitKat, now its been cut several hours short of what it was since lollipop.

Shepstyle25

Is there a fix coming for this obvious problem of decreased signal since the Lollipop update on the Note 4. Great signal in my home prior and now constant drop calls and 3g.

MiiHere

What I read said end of July, but it's not an official statement.

Child Item