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Why is my device dropping to 3G after the upgrade?
flyingelvisesss
samsung note 3 upgraded to lollipop, now wireless signal going to 3g alot. help
Accepted answers
Verizon_Support
flyingelvisesss,
We want you to have the best experience with your phone. Let's dive in here and verify what exactly is going on. Please place the phone in Safe Mode
http://www.verizonwireless.com/support/knowledge-base-88613/
and advise you the same signal behavior is present.
SandyS_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
All comments
Verizon_Support
flyingelvisesss,
We want you to have the best experience with your phone. Let's dive in here and verify what exactly is going on. Please place the phone in Safe Mode
http://www.verizonwireless.com/support/knowledge-base-88613/
and advise you the same signal behavior is present.
SandyS_VZW
Follow us on Twitter
@VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
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