I recently purchased verizon S6. The verizon s6 modem/baseband can handle band 3/5/7 and I would really appreciate activate them so that I can use LTE in Europe. Anything possible to make It happen?
The Verizon Wireless branded Samsung Galaxy S6 has the following frequency bands. To use those bands on carriers other than Verizon Wireless, the user would need to add the APN specific to their carrier of choice. Even then there is no guarantee that the phone will be 100% compatible with the other carrier.
Samsung Galaxy S6 SM-G920V(for Verizon)
Differences:
Stand-by time:
13.0 days (312 hours)
CDMA: 800, 1900 MHz
UMTS: 850, 900, 1900, 2100 MHz
FDD LTE: 700 (band 17), 850 (band 5), 1700/2100 (band 4), 1800 (band 3), 1900 (band 2), 2600 (band 7) MHz
Data: LTE, HSPA (unspecified), HSUPA, EDGE, GPRS, EV-DO Rev.A
Whether or not you can use a US carrier's phone on a European carrier's network is dependent upon that European carrier's network capabilities. If your foreign carrier doesn't support 3/5/7 then a Verizon phone won't do you much good. You don't just activate a band on a network or activate a band-capability in a phone.
I think you did not undersand what I meant. The verizon phone is locked to LTE band 2/4/13 (the bands verizon uses). My carrier uses band 3 and 7 and I would like to unlock/activate them on my phone. It'is written on samsung website :
LTE Band 13/4/2 (700/1700/1900 MHz) out of box; LTE Band 3/5/7 capable (1800/850/2600 MHz);
LTE Band 13/4/2 (700/1700/1900 MHz) out of box;
LTE Band 3/5/7 capable (1800/850/2600 MHz);
Since my phone is LTE 3/5/7 capable I would like It to work with those bands.
Thank you
I understand your desire to use that amazing phone while you are spending time outside the US. The good news is that this phone is not locked. When you are outside the US you can pick up a SIM card from a local provider and that should be all that is required to use this phone for your time in Europe. In case you do need additional assistance with this we have a 24 hour International Support Team that are only a call away. http://spr.ly/6583B63fU
BryanS_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Well, a phone having the capability to use a band and actually being enabled is a lot like the FM Radio chips on Verizon phones: Some phones have them, but they are disabled, and cannot be "unlocked."
When I'm outside the US, I can't simply pick up a SIM card from a local provider and that should be all. Outside US, carriers work with differents LTE bands for data. In US verizon work with 2/4/13 but in France, carriers work with 800/1800/2600 MHz and not 1900/700/700 MHz. Galaxy s6's Verizon variant can handle those frequencies but they were disabled by Verizon. I would greatly appreciate that Verizon unlock those frequencies (1800/2600) for customer outside US. Maybe there is a tip to simply activate them, I don't know..
The bands that the device uses (Verizon's) are set. There is no way to "make or unlock" the other bands in the device. The manufacture sets the device to be used on the set frequencies that a specific carrier is allowed to use.
I don't understand why you wouldn't just get a phone that works where you are instead of going through all this effort to make something that won't work where you are work.
The reason is simple : I purchased the phone when I was in California for my vacation. I'm french and live in France. Now I'm back and I'm unable to use the phone. This is so frustating : knowing the phone can work with the frequencies but they are disabled.
seven31, we would love to continue to provide you with wireless corverage when interntaionally traveling. Have you seen the details regarding our Global Services? Click the link below for details:
http://www.verizonwireless.com/landingpages/international/
For your convenience, you can also use most of our 3G and 4G devices with an international sim card as our phones are unlocked. However, you will need to reach out to that local carrier to support your device while on their network. For more information regarding our unlocked device policy, click the link below:
http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html?lid=sayt&sayt=unlock*
LasinaH_VZW
Verizon Wireless Customer Support wrote: seven31, we would love to continue to provide you with wireless corverage when interntaionally traveling. Have you seen the details regarding our Global Services? Click the link below for details: http://www.verizonwireless.com/landingpages/international/ For your convenience, you can also use most of our 3G and 4G devices with an international sim card as our phones are unlocked. However, you will need to reach out to that local carrier to support your device while on their network. For more information regarding our unlocked device policy, click the link below: http://www.verizonwireless.com/aboutus/commitment/safety-security/device-unlocking-policy.html?lid=sayt&sayt=unlock* LasinaH_VZW Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Verizon Wireless Customer Support wrote:
No offense but they CLEARLY stated they were French are back home in France. Verizon does not provide service in France.
To the French person, why buy a phone in the US if you live in France? Also there is nothing to unlock.
bizzareone, thanks for helping us support our customers with information regarding unlocked devices. We do not lock most phones or tablets that are activated with our postpay service, either during or after the term of your service contract or Edge installment sales agreement. We do not lock our 4G LTE devices, and no code is needed to program them for use with another carrier. For more information regarding our unlocked device policy, click the link below:
Can you still use your phone for everything except 4G data transfer?
I understand the importance of knowing your options for phone use while out of the country exreey. Do you have a Verizon Wireless device that you are trying to use while out of the country? Are you a current customer with Verizon Wireless?
Thank You,MichelleS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
I just bought a Verizon Note 5 in Best Buy (without a plan) for use in Europe (I live in Belgium), thinking it would work over there because the Verizon LTE phones are unlocked.
The original poster here can't get his Verizon S6 to work in France because Verizon seems to deactivate the necessary LTE band 3, which is frequently used in Europe but not in the US.
Now I'm wondering if the Verizon Note 5 would have the same problem in Europe; there is a difference in the way Samsung describes on their site the supported LTE bands for both phones:
Samsung Galaxy S6, 32GB†, (Verizon):
FREQUENCIES AND DATA TYPE
LTE Band 3/5/7 capable (1800/850/700 MHz);
Samsung Galaxy Note5, 32GB, (Verizon):
LTE: 13(700), 4(1700/2100), 2(1900), 3(1800), 7(2600), LTE CA 13+4 (10+10)
And on Verizon's own site:
Samsung Galaxy S6, 32GB
LTE Band 13/4 (700/1700 MHz), CDMA/1xEVDO Rev. A (800/1900 MHz)
Samsung Galaxy Note5, 32GB
CDMA Data – 1x and EVDO Rev0/Rev. A,
According to both sites, the Verizon Note 5 DOES support LTE band 3 while the S6 does NOT?
Seems strange to me, so I would be very happy if someone from Verizon could confirm this!
Thanks for not answering my very straightforward question, Verizon.
I took the risk myself and took the Note 5 with me to Europe.
I can now confirm that it works perfectly on my Proximus carrier (in Belgium), which only uses LTE band 3. It was as easy as removing the Verizon sim, putting in the Proximus sim and voice/2G/3G/LTE immediately worked flawlessly.
As such, it appears to be a crucial difference with the Verizon S6, unless this has been patched in the meantime.
Maybe put this information on the product pages of your website, alot of people were looking for it.
I can help you with that
What is your proposition?
