I am having issues with my galaxy 6 and my galaxy pad. I keep getting messages like... log onto email acct was unsuccessful or Google play has closed..... YouTube has closed... etc. I keep sending reports but nothing has changed
Did you recently update your phone to the new OS? If so did you do a cache wipe after or since updating? Have you updated all of your apps that need updating from Google Play?
Have you tried the basics like restarting your device? Did you change your e-mail passwords recently?
I have restarted my device. I did change the password to my email but I H ave signed off and signed back on. Interestingly I can send emails from that account
Sent from my Verizon Wireless 4G LTE smartphone
I did a recent update on my phone in early June. I do not think I cleared the cache because my pictures and contacts are still there. I have my apps on automatic updates. My Samsung tablet is doing the same thing
If you did a system update on the Galaxy 6 I suggest you back up all your important files to your cloud service, double check the cloud to make sure it worked and then go into settings>back up and restore>unselect app data back up and restore and then perform a Factory reset. You'll then need to update your apps and restore things from the cloud and redownload your apps and customize your phone.
You could also do the same thing to your tablet.
Clear the Cache as Jakeman1 suggested and if that doesn't work run one again I would power cycle between the system cache clears Now if in doing that your still seeing issues I would do this.. ( kind of a Last resort") I would run a Factory Reset just the regular reset don't clear your internal Storage..
Give this a Try Let us know how it comes out.. B33
