Will not connect to pc note 4

feske

Why will my note 4 charge from usb on computer but not connect, im using 3 different cables 2 are samsung cables

Verizon_Support

feske, that's a mystery to us too! Are you trying to sync your Note 4 with your computer? When connecting your device to your computer, a pop screen will appear and advise if additional software is needed to download to connect. Did you get a pop screen or error message? It's best that you charge your device with a vehicle charger or wall charger.

LasinaH_VZW
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