I have a jetpack that I was issued to use for internet for the next month or so on an unlimited data plan (device is under a govt contract). It is a 4G jetpack. Once I hit 5GB, the device slowed to a crawl - Verizon says they don't throttle, but a 0.2MBPS connection is sure as heck throttling when I can barely load a web page and the speed never increases at night. But for the sake of argument, lets call it their term of "network optimization"
My question is this - is there a feature/provision which is causing this to happen on the account? I've read everywhere that Verizon chose to not network optimize the 4G devices (rightfully so with the 700mhz LTE band after the FCC had to get involved) so clearly something is wrong.
It is not an issue with the device. Save the advice of telling me to reboot it. I had tech support reset the data usage for the account and the speed went back up. Once I hit exactly 5GB, it began crawling again.
Per Verizon's official notice, "Only a small percent of customers will be affected. To be affected, you must be a data customer who is among the top 5% of data users and have a 3G device on an unlimited data plan."
Per their official press release, they stated "We’ve greatly valued the ongoing dialogue over the past several months concerning network optimization and have decided not to move forward with the planned implementation of network optimization for 4G LTE customers on unlimited plans."
This device is not a 3G device and should not be limited in this way. It is being treated as a 3G device on the network. And it is most definitely getting a 4G signal so the device is in fact being throttled. Why is my device being slowed to a crawl and how do I get it to stop?
