I have been trying to get help since yesterday through the Facebook messenger with no luck. It started off good and then I wasn't getting responses back. If I did get a response they would ask a Question I've already answered and even referred them to the beginning of the messenger comments I posted earlier(yesterday now) and wouldn't get a response. I even went through and copied the text from my comments from earlier and reposted them for it to be easier to refer back to them. This way they will know all I've been through already and where we/I stand at the moment. If you guessed that if or when I did get a response it would be like the others, asking same questions as all before, you guessed right. So Verizon I ask you can I receive some help, either text me and I'll copy and paste the issues at hand or Facebook messenger would work also. I will say on here that I'm not the normal everyday smartphone user and have used Android phones since the very first Android phone-HTC G1(AKA Dream) and I know all the ways to troubleshoot a Android phone and what the attempted/fixing steps are. I also know how to load up the device as to not reload my apps, I know to not sign into Google in order to use it totally in stock mode, know how to run in safe mode, know how to hard reset and factory reset the phone. If I know how to do it, means I've tried it. So Verizon let's see how much you "really" care about/for your customers, one that's been a loyal customer for over 5 years.
