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I can't buy ring back tones.

Anahir213

I go to the Media Store and select purchase but I keep getting Error code SCM248 I need help trying to get a ring back tone

Accepted answers

Snn5

I keep getting an error code when I try to purchase a ringback tone.

If you have advanced calling enable or even perhaps available to use, ringbacks will not work, maybe even preventing you from purchasing.

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Anahir213

I have an iPhone 6 Plus.

Verizon_Support

Thank you so much for those details, Anahir213. I want to make sure that you are able to get those Ringback Tones up and running without any issues. I have sent you a Direct Message. Can you please respond back to that direct message. I would like to make sure the account is set up for ringback tones. Looking forward to working with you.

KevinR_VZW
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If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

sumahe

What was the correct answer?

Snn5

I keep getting an error code when I try to purchase a ringback tone.

If you have advanced calling enable or even perhaps available to use, ringbacks will not work, maybe even preventing you from purchasing.

Anahir213

How do I remove advanced calling? What is that?

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