LG G3 update & network service problem !

jessicabaldwin

I have the lg g3 and it had a system update last night, my phones been a mess ever since. everything is restarting, freezing, and forcing close. This update is crap and i realllly dont want it. On top of that, in the 18013 area code, (not sure if this is related to the update), but there is absolutely no service, i cant make or recieve any calls, not even over wifi..

Verizon_Support

jessicabaldwin,

I totally understand how frustrating this can be, I apologize for the inconvenience you're going through after the recent update. Updates are designed to enhance the phone's functions, so we definitely want to work with you to make sure we reach this result rather than the phone not running as smoothly as designed.

Please go to Settings>About Phone>Software Info>What is the Baseband Version? Also, please include Software Version. Can you clarify what you are referring to when you say it messes up? What are the specific failed actions? Any error messages? Which apps are freezing or force closing? Please ensure you have updated all apps from the Play Store.

AdaS_VZW
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