I am looking to upgrade my phone. I found a Sony phone with an upgrade for .99 with a button for get this offer in store. The link sent a coupon code to my email. The store did not honor the coupon blaming the system for the failure. They then tried to get me to use edge and up my monthly plan instead of finding a way to meet the very simple offer provided. Verizon take note not everyone wants to have their phone mailed to them, which was the only offer given by the store when the coupe on code didn't work. Find a way to get the stores more able to meet the needs of your website if their offered.