During late 2014, my Droid RAZR M had a system update. My current Android Version 4.4.2 and my system version is 182.46.15.XT907.Verizon.en.US
Ever since this system update, I can no longer receive picture message via WiFi. (NOTE: I was able to receive picture messages via WiFi before this system update.) When I receive a picture message, it only says "Downloading." and I never get anything. I have to switch my WiFi off and turn my 4G on in order for it to come through. However, when I do this and switch back to WiFi after I get the picture message, I can't send or receive ANY text. I have to hold down my volume down button and my power button to do a soft reset EVERY time I get a new picture message. I tried contacting Motorola about this issue, and they made me reset my phone multiple times, but it never worked. It's at the point now where Motorola recommended that I download a third party texting app. However, none of the apps let me get picture messages either. They told me to contact Verizon here as it may be a problem here, saying that Verizon may not allow picture messages to come through via WiFi. (Which can't be true, because I was able to get picture messages via WiFi before this last system update.)
Has anyone else had this problem, and is there a fix for it?
