I have an LG G3. I have video calling on my account. I got rid of ringback tones and I disabled all other apps it says to. It is turned on in settings. Verizon states that you will know you are ready to use video calling if you go to groups in your contacts and "video calling" shows up as a group and "video calling" does in fact show up as a group but still wont work. When I click on one of these people the little video camera icon shows up in blue and not grey which signifies that the other person has their video calling turned on and I should be able to make the call but every single time I try to a pop up comes up that says "video calling is not currently available. You can send a message or make a voice call" I have spoken to the people on my video calling list and I have made them make video calls to ensure video calling is working for them and it is. There is seriously no reason that it should not be working. I have tried everything on every FAQ and troubleshooting list.