Did the latest update and have the blue screen of death. Have tried the hard reset and all it does is blinks "powered by Android"
Please help!
kellyntiff,
We never want you to have this issue. It's important that you can rely on your device. Is this the Ellipsis tablet? Does anything happen if we restart the device?
AndrewT_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It does even when I restart the device. I've tried doing the factory reboot and it still doesn't work!
Sent from my iPhone
We definitely want to help out and see what might be going on here. What model of tablet are we working with specifically? While the device is off what happens if you press and hold the power button and volume down key simultaneously?
AdamG_VZW
Follow us on Twitter @VZWSupport If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It just blinks powered by Android constantly.
