Since the beginning of May, I've been receiving a call every three days or so from an unknown-to-me (855) number, which I answered today. The man on the line stated that he was from Verizon, already had my name (which seems to be in favor of their legitimacy). We spoke of bringing me from my prepaid account, which I have maintained for years now, up to a post-paid account, that it would transfer any balance I had on my prepaid account, and that for signing a 2-year contract, I could receive a new phone. He spoke of waiving the activation fee and waiving a deposit (for the phone, I believe). For all intents and purposes, it appeared legitimate. He even referenced an earlier text message (which I know to be a common line of communication from company to customer) I received. He was as pleasant and professional as any representative I've spoken to over the years.
I am actually interested in making the change if this is legitimate, but the fact that it's coming from a difficult-to-verify source has me apprehensive, which is compounded by the lack of data I find on Verizon sites regarding the matter. I did not mistake him, as did some other callers posting to unknown number websites, as asking for my Social Security number, I know he meant the 4-digit access code (which I declined for the time being).
The text I believe he was referring to is the only one of its kind from 900070002219, which appears as such:
"VZW FREE MSG: Thank You for being a loyal Verizon Wireless Prepay customer. Great News! Based on your tenure and payment history you may qualify to take your Prepay number 2 a Single Line Post Paid Account with a reduced deposit requirement. We will waive the $40 activation fee. To take advantage of this offer call our Telesales Department @1-866-858-9349. To Opt Out Reply with X"
Any other "VZW FREE MSG" I've gotten came from a 90008000XXXX number, and the only other message I've received from 90007000XXXX has the unique opening of "Free Verizon Msg" and mentioned a free GB of data upon my next Auto-Pay. The Auto-Pay cleared the next day and I haven't since seen reason to believe I received that data.
I will disclose the original number should a representative request, but if it's not an affiliate, it's likely a smokescreen anyway.
Thank You.