How do
1) Pick up your cell phone
dial *611
punch a few numbers based on your concern
wait a bit
real human comes on line and talk to you
2) Go to Verizon store
walk in door
human talks to you
You can also dial people from your contacts screen. I'm not sure where to go with this question. Maybe tell us exactly what you want to do and who you want to talk to. If you are trying to get a hold of Verizon, follow Weth's advice.
