I just spent about 2 hours in chat and all I got from the rep and supervisor is that LG is to blame and they can do nothing about this. They do not care that we have to suffer with a phone that is basically useless because of this horrible update. I am going to seek another carrier as soon as possible because Verizon does not deserve anymore of my money. Take ownership and help your paying customers instead of pointing fingers at other people. Shame on you Verizon and I can't wait for others to leave your horrible company.
