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Data gone in three days of billing cycle??

I billing cycled three days ago, 9/9 and on 9/12 i have .40gb left. I know that my data did not reset because on the bill i have used 1.519 gb for the month.

Three days into the new bill i have used 1.591 gb. Really?? Anybody else having the same problem??? I talked to CS and they sent me to Tech support and they would NOT listen to me. CService did NOT want to deal with the problem they know it happens. PLEASE HELP!!!!!

Comments

Ann154

How much are you supposed to have each month? Is this a new line or account with Verizon Wireless?

JecNire

Software update recently? I did, now my data is 75% used, which I've never even come close to before. My phone always says 3G now, and barely connect to my own wifi! It's ridiculous and they won't do anything

Verizon_Support

JecNire-

You came to the right source for help. We definitely want to assist to make sure everything is in order. What is your zip code? Are you having any trouble with calls or text messages? Is the issue only with data consumption? Keep us posted so we can assist further.

EmmaM_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

Verizon_Support

We want to do all that we can to ensure that your data usage is properly documented. Allow us to address all of your data and billing cycle concerns here. We have taken the liberty of sending you a private message so we can get some info and address your inquiry. We're looking forward to hearing from you.

ArnettH_VZW
Follow us on Twitter @VZWSupport

If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

travie89

I am having the same problem! 1.2G in 24 hours of the new cycle!!! And I usually do 2G in one month! I smell a scam...

Verizon_Support

We understand the importance of making sure your data usage is accurate, travie89. Help has arrived. We have sent you a private message so we can take a closer look at things. We look forward to addressing this issue.
JuanD_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

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