I have completed the cache wipe and even a hard reset on my phone but it is still freezing up and only works with the stylus. What other options do I have?
Drhodes24,
Having a device freezing is no fun. Let’s look into this issue for you. How long has this been happening for you? Any damage to the phone? Any pattern to the freezing? JenelleR_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
