My phone recently has gone into the dreaded " No service" mode.
Ive reset network settings, power cycle, and at last hard reset. I might have a few minutes of actual service in the day, the rest is no service/searching.
Any solves?
I do appreciate all of the steps you have taken so far. We do want to get you in a properly working phone. In your last post you mentioned you did the Erase All Content on your device. iPhones have different resets you may do. At this point, I would recommend doing the restore through iTunes. The erase will not change any software issues that may have arised.
Please let us know if you notice a difference after the restore. If not, I would look at having your sim card replaced. You may do this by visiting one of our direct store locations or by having one order through customer service at 800-922-0204. These cards are free to replace.
ChristinaM_VZWFollow us on TWITTER @VZWSupportIf my response answered your question please click the _Correct Answer_ button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Let's pump up the service eglbc. When did this start? What zip code are you in? Were there any recent updates to your phone, like a software update?RosanneM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
im 97211 portland or.
IOS version 9.1
Started a week ago, at first spotty loss of service, now almost 100% no service. I updated my IOS software last week hoping it would resolve but it did not. Not even with a hard reset.
I appreciate the additional information and all the troubleshooting you've done so far eglbc. I rely on my phone for everyday use so I completely understand how upsetting this must be for you.
I reviewed the area and all looks good. Are you having the issue only while indoors? Do you have other lines having this issue as well? Try removing the SIM card for a few minutes http://vz.to/167D9cP. Insert and retest. Keep us posted if the issue persist.
JohnB_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Sim card removal did not yeild any results, still no service.
