I bought a phone to replace my broken one but the one I bought takes a sim card so I'm trying to find out if I can transfer my account to the old sim card
We want to make sure that you have a working phone, Kenny. You will need to obtain a new Sim card in order to activate your Galaxy S4. You can walk into any Verizon Corporate store and obtain one free of charge. Let me know if you have any other questions. NicholeKK_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
By 'old sim card', do you mean that your old phone uses a SIM card? If so, and it's the same size as used by the new phone, you can just move the SIM card to the new phone. If your old phone doesn't use a SIM card or if it's a different size than the new phone uses, you'll need a new SIM card; they're free at your local Corporate VzW store or by contacting Customer Service.
Thanks for your assistanceTikibar1. Kennyshelton405, I am sad to hear about your phone being broken. I know I have been there in the past. The phone you have is it a current Verizon phone? Are you trying to get the other phone activated? What is the make/model of your old phone and your new phone?
AmberF_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
No my old phone doesn't take a sim card but the new phone does but I don't
know the persons info. I was just trying to get my account transferred to
the sim card so I can have a working phone.
You'll need a new SIM card; as noted earlier, they're free at your local Corporate VzW store or by contacting Customer Service (although if you contact Customer Service, they may charge you for shipping). Also, it sounds like you purchased the phone from an individual? If so, did you ensure that it's VzW branded with a clean ESN?
Yes both old and new are Verizon phones. The old phone is an LG Optimus
Exceed 2 and the new phone is a Samsung Galaxy S4.
On Dec 22, 2015 9:35 AM, "Verizon Wireless Customer Support" <
