I have been on the computer and phone at least a total of 3 hrs today. I am trying to delete the visual voicemail option! Don't like it, don't want it, not even for free. It's a time consuming, aggravating way to check your voicemails. But looks like I'm stuck because 3 technicians from Verizon tried and also a tech from Apple and guess what? Still have the stupid visual voicemail on my phone. Please someone help me. I have tried everything!