Most of my contracts are up. I went into the Verizon store yesterday and was treated like I was a customer of "the Phone Company" who really didn't care. I one home and tried the online support and was given mis information. First, one of the phones does not expire till March. One sour e said I had to wait and the other said I had to get the new monthly plan and sent the old phone in. I also have a credit or discount from the company I work for. The online person said the discount was applied to the shared data and well as the monthly cost of the phones. I repeatedly asked her to confirm that and she said the was correct. I emailed the conversation to myself and never got it. When KI call ed in I was told the lady was wrong and the employee discount was applied only to the shared data??? Wow, maybe T Mobile would be better?
