I cannot get rid of the black screen when trying to answer an incoming call waiting call. I have tried tapping the screen and pushing the power button on the back. Cannot see the incoming call. Anyone have this problem and resolve it?
Thanks,
I am having the same issue. Same phone. I am also experiencing loss of cell connection in my home all of a sudden. Looking for answers too!!
Nmg67,
The G4 is a great device and we want to make sure that you can answer all your calls. Let’s work together to help you get all your calls answered. When did you start having this issue? Are you having any other issues with the functions of your screen? Here to help. YareliM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!