After trying to install updat, Samsung note 4 froze and heated up. Unable to power off or anything. Ideas?
Tbear2,
That certainly is odd! Let's get your phone back to working properly. Is it still currently stuck on a specific screen? Please provide more details on the state of the phone and what you have tried so far.
SandyS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
