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HTC One M8 and lack of

Other carriers offer this service for free with the same phone. Even my HTC One M7 had the feature, now you are taking it away from me for upgrading my phone? Why are you charging us $3 a month to use a service that other phones under your contracts get for free, and other cellular carriers offer us for free? Felt like I was being lied to my face when I learned of this information.

Comments

Ann154

Lack of "what"? You don't mention what the phone is missing.

Snn5

What's the issue? What service is free and now costs $3? Extended warranty is $3. i'm not sure what you speak of. Are you saying Verizon no longer carries the M8? That's true. What is being taken away from you for $3 for upgrading? What are other carriers offering for free?

Ryopas

Topic got cut off. Free basic visual voicemail

Snn5

It's still free. The premium costs a fee. You can opt out of the premium from within the app or remove the premium from your account in My Verizon, or call Verizon to have Premium removed.

Ryopas

Snn5 do you have basic visual voicemail for free on your M8? Speaking to both verizon customer service and htc customer service, both have told me there is no such option on the M8 and neither party knows if development of a free visual voicemail will ever come to the M8. I've spent a lot of time researching how and why it's not free and never came across data saying there is a free visual voicemail. Verizon even blocks third party apps from providing such a service.

Ryopas

Correct

Ryopas

Verizon I'm waiting for an answer. Why do I get the app free on my older model phone and you want to charge M8 users $2.99 to use the feature? Why should I stick with you when I feel like you will try to screw me at every turn now? Where is the value in using your service?

Ann154

No one from Verizon Wireless has responded to your question yet. Be patient, they might yet.

Ryopas

You just lost a customer. RIP 2003-2015

Ann154

Okay. Thanks for letting your fellow customers know that you are leaving. Good luck with your next carrier.

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