my voulume bottom is messing up it keeps taking me back to memo and WiFi turns on and off all the time my whole phone is messing up I want to use my phone I pay enough money for a phone that doesn't work and I haven't had it for that long
jose14901 I appreciate you letting me know about that. With the phone having troubles with the volume down button, it would be a very good idea for you to bring your phone into one of our corporate store locations so we can get a look at it. This link will help you to find the one closest to you http://spr.ly/6580BKpt2BryanS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Help has arrived jose14901. When your phone is not working right; it honestly is just an expensive paper wight. Let's get your phone working like it should be. When did these issues begin? What make/model phone do you have? Please elaborate a bit more on your issue. When you try to put volume down it takes you into a memo screen? When your WiFi turns off/on are you connected to a wifi network? JorgeO_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
when I first got the phone it been messing up ever sence and it's a optimus
exceed 2 I just want it fixed and no I'm not connect the WiFi comes,on
for 2 mins and turns off thank you please help
On Sep 17, 2015 10:04 PM, "Verizon Wireless Customer Support" <
jose14901 I appreciate all of your observations so far. Lets dig deeper to get to the root of the problem. Before this began, were there any new apps downloaded or software updates? Has the phone ever been dropped or exposed to any sort of liquid? Lets put the phone in safe mode to see if the problem still happens once 3rd party apps are taken out of the equation. http://spr.ly/6583BKDyTBryanS_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
yes it's still messing up and I dropped it ones
On Sep 20, 2015 9:21 AM, "Verizon Wireless Customer Support" <
