I have my original charger plugged into my Galaxy Note 3 and it says I have slow charging and I need to use my original charger for faster charging. Why is this happening?
lancem33 – The Note 3 specialist is here to lend a helping hand. Is there any water/physical damage to your device? Any damage to the charger? Does this happen with other Samsung chargers? When did the issue begin?JacobV_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
No damage to the device or charger
On Wednesday, December 2, 2015, Verizon Wireless Customer Support <
My wife has one that is also doing the samething
Lancem33, I can only imagine the frustration this has caused on both the line. We need to always have our phones charging properly. I am here so that we can get this issue resolved. I wanted to ask if you are using both original chargers? Have you tried to use a different charger to see if the devices will give you the same unauthorized charger message? I have a Note 3 as well and have experienced this issue. I tried a different charger and I have not received this message again. Does the current chargers show any frayed wires?VeronicaM_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
Yes we are using the original charger, my fiancé is using a different
charger and it seems fine. I am using the original charger. The other night
I plugged it in at 14% battery and about an hour later it was at 9% battery
while plugged in and charging. The chargers are not frayed at all.
On Sunday, December 6, 2015, Verizon Wireless Customer Support <
