i lost my droid Razr Maxx XT1080 Aug 21, 2015 and wasn't aware of some of the feature to locate it so I had that phone deactivated and activated an old phone. If there still a way to locate the phone even though it's not on or active?
Trista
Losing a phone is a terrible feeling. I have been there before. Most of the apps used to track a lost/stolen phone to require the phone to be powered on in order to get the location services. What feature did you use to locate it?
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If the phone is still on, you can locate it using Android Device Manager in your Google account homepage, or by doing a search for it online. If the phone is off, ADM may tell you the last time it was on and where.