This is my second 5C in less than a year due to technical issues. This time, my camera freezes up and I am unable to utilize the camera. After visiting the local corporate store, I was told they can do nothing for me even though it didn't appear as though the phone was damaged. This is a apple problem and if I wan to solve it with Verizon it would cost me a couple hundred dollars. Otherwise wait for my upgrade. Long story short, we are customers for nearly 20 years and this is the worst phone and customer service I have received, am I out of options for a device that does not work correctly at no fraught of my own?
