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Dropped calls

I get dropped calls all the time with my Vetison service. Funny thing is, it's typically during important calls. Such as billing or tec support calls. When is Verison going to update there technology to enable us to connect to are wifi routers like other cell carriers offer today? I pay a lot for my service, it's cost me extra time and effort to resolve and or pay bills etc...

Comments

Snn5

Verizon Messages allows for wifi calling.

Weth

There is a way to do this now with Verizon. Not the wifi calling everyone was asking for, but it is still wifi calling:

wifi calling is here - sort of

Verizon_Support

BudMan69, I'm not a fan of having dropped calls.I want to make sure that we're able to keep you connected during your important phone calls. How long have you been having these issues? When you drop a call, are you indoors? What zip code are you in that is having the troubles? Please keep us posted.
KevinR_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

BudMan69

Indoors 92346

And I did notice that when I lost a call, had received an email seconds after losing the call. That has happen several times. Coincidence ? I don't know.

Verizon_Support

Thanks so much for working with us Budman69. I'm not showing any problems in the area. There are several things that can effect indoor calling. Let's make sure your seeing all the towers in your area. What device do you have? Does service improve outdoors? Any other Verizon devices having the same results in your home?

JoeL_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the "Correct Answer" button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!

BudMan69

iPhone 6 and 6+

Indoors or out I get dropped calls. If you please check your notes you will see most of the questions to your answers about my dropped call issues. Ive dropped call plenty of times while talking with Tec support. The cell tower looks close on the map. What the map does not show is that I'm on a hill and the tower is three houses up and at the bottom of the hill, and around the corner a bit.

Sorry but I've lost some patients with the service at home. I've made several attempts through Tec support to try a fix this problem.

Wifi calling please.

Your competitors with weaker service are caring it already... Come on

Thank you

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