How can I get my Ellipsis 7 tablet to charge again while it is turned on?
jan_2855, let's get your Ellipsis 7 tablet up and running so you can enjoy the device. When did this start? Is there any physical/liquid damage? Are you using the original charger? ZangY_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
It began about 2 weeks ago. There has been no damage liquid or otherwise. I am using the original charger that came with the tablet.
It charges just fine as long as the tablet is off, but I can not plug it in and continue to use the tablet. God Bless! Jan
From: Verizon Wireless Customer Support <forums@verizonwireless.com>
To: Janice Colby <jan_2855@yahoo.com>
Sent: Saturday, December 5, 2015 8:58 AM
Subject: - I have an Ellipsis 7 tablet. It no longer charges while it is turned on. What can I do to fix this issue?
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A message from the Verizon Wireless Community
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I have an Ellipsis 7 tablet. It no longer charges while it is turned on. What can I do to fix this issue?
created by Verizon Wireless Customer Support in Android - View the full discussionjan_2855, let's get your Ellipsis 7 tablet up and running so you can enjoy the device. When did this start? Is there any physical/liquid damage? Are you using the original charger?
ZangY_VZW
Follow us on Twitter @VZWSupport
If my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!! Reply to this message by replying to this email -or- go to the message on Verizon Wireless Community Start a new discussion in Android by email or at Verizon Wireless Community
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jan_2855, we don't want you to wait for the tablet to charge. We want you to enjoy the tabelt. Let's look into this more. Did you install in application prior to this happening? Have you tried different outlet? ZangY_VZWFollow us on Twitter @VZWSupportIf my response answered your question please click the �Correct Answer� button under my response. This ensures others can benefit from our conversation. Thanks in advance for your help with this!!
