I Have been having an issue with my iPhone 6. I am having intermittent problems with people not being able to hear me. Then the call fails. I have tried taking the cover off and resetting the phone with no improvement.
Help is right here, front and center Regina350z! As an iPhone expert, we can partner together and get your audio working crystal clear. May I ask is bluetooth turned off on the device? Are you having the issue when there is not a case on the iPhone 6? Can we assume that there isn't any physical/liquid damage on the device? As you share the details then we can customize a solution for you.
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Hi,
Blue tooth is off. I removed case with no change. No water damage.
Thanks
Regina
We appreciate you verifying the status of your device. Let's look into this deeper. May I ask what the exact iOS and carrier version that you have installed on the device. Have you already backed up your info on iTunes using a comuter? Here's a link with some steps to try from Apple's support site in the interim. http://spr.ly/6586BMxEo
